Answers to the most commonly asked questions.

About the product

What is Lightbooth?

Lightbooth is a wall-mounted device that takes amazing photos. Photos are sent straight to the users’ mobile phone, and the round beauty dish light makes the users look their very best.

Why should I get a Lightbooth?

Lightbooth adds to the fun of any party or brand. The guests love taking photos, and the instant reception of the photos on their mobile device will put a smile on their face. Along with the fun of the Lightbooth comes plenty of opportunity to engage users in numerous actions that can boost any brand.

How much space does Lightbooth take up?

Lightbooth is only 4 cm thin, and measures 64 cm in diameter. This means it can easily be mounted on any wall.

How do you get the photos?

Photos are sent by SMS message right after the photo has been taken on the Lightbooth.

Is there a limit on the amount of photos you can take?

Unlimited photos by SMS are included with every Lightbooth Plan. There is no additional cost per photo.

Sign-up, termination, and payment

How do I sign up?

You can sign up using our Order Form and pay online using a credit/debit card or by bank transfer.

Where does Lightbooth ship?

Lightbooth ships worldwide.

How long time does it take before I receive Lightbooth?

Lightbooth will arrive within 1-2 workdays in Denmark, 2-5 workdays in the rest of Europe, and 7-10 workdays anywhere else in the world.

How long time is the agreement binding for?

Our pricing is based on a three-month commitment.

Which payment methods are accepted?

You can pay by Visa, Visa Electron, MasterCard, or Maestro.

Legal questions

Any photo is owned by the guest taking it, who can choose to share or make them public.

Data is protected by our strong data protection policies as outlined in the privacy policy.

Of course! Upon request, any of your photos can be permanently deleted from our servers.

Yes, Lightbooth was developed as GDPR was coming along, making it easy for us to ensure compliance.

The photo along with the phone number entered when taking a photo. It stays there so you can view photos later on.

Technical Info

How do I connect Lightbooth?

Lightbooth requires power (110V - 240V) and a cabled internet connection (ethernet).

Which internet connection do I need?

We recommend a 10 Mbps connection to ensure photos are delivered as fast as possible after they are taken.

How much power does the unit draw?

Lightbooth consumes as little power as a regular light bulb, or around 50 W.

Where is the Lightbooth data hosted?

Data is hosted on our own infrastructure in Denmark.

Does Lightbooth have WiFi?

Our testing show WiFi to be too unrealiable for industry use. Lightbooth requires a cabled connection to ensure stable operation.

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